CRM for salons, clinics and therapists
Know every client before they sit in the chair
A client CRM for beauty salons, aesthetic clinics, physiotherapists and massage therapists. Client cards, treatment notes, consent forms, before and after photos, packages and rebooking reminders, all in one system you own. Built with GDPR and health data in mind from the start.
- Fixed price from €1,997
- No commission on bookings
- EU hosting, GDPR ready
- 12-month free bug warranty
Client history scattered across five places
In many salons and clinics the client history lives in a paper consent folder, a booking app, a phone full of photos and the therapist's memory. That works until a regular client sees a new team member, asks what was used last time, or a consent form needs to be found quickly. Then everyone is searching.
A client CRM puts it on one card: contact details, treatment notes, signed consent forms, before and after photos stored with consent, the course or package they bought and when they are due back. Your team sees what they need for the treatment in front of them, and you decide who can see what. Because health information needs extra care, we build in explicit consent, access roles and an audit log.
Pick the level that fits your practice
Prices are fixed in your written quote. The 20% deposit is fully refundable until we confirm the scope together in writing.
Client CRM
from €1,997
one-off · works with the booking tool you have now
- Client cards with contact details and history
- Treatment notes per visit
- Digital consent forms signed on a tablet or phone
- Before and after photos stored with consent
- Packages and courses with sessions remaining
- Access roles for owner, therapists and reception
Booking + CRM
from €3,497
one-off · your own booking, no commission
- Everything in Client CRM
- Online booking on your own website
- Each booking linked to the client card
- Services, staff, rooms and availability
- Email confirmations and rebooking reminders
- No commission or fees per booking
Client panel / custom system
from €5,997
one-off · scoped together in writing
- Clients log in to their own account
- They see their visits, packages and sessions left
- They fill in intake and consent forms before the visit
- Loyalty rewards and custom rules for your practice
Hosting is on EU servers and registered in your name. SMS reminders are optional and paid as you go. Any extra integration is priced in writing before we start.
Built for treatments, not for sales teams
Most CRMs are designed for selling. This one is designed around clients, treatments and return visits.
Client cards
Contact details, preferences, allergies or contraindications you choose to record, and a full visit history. Everyone on the team works from the same, up-to-date card.
Treatment notes
Record what was done, products used, settings and the therapist's notes after each visit, so the next appointment starts where the last one ended.
Consent forms
Clients sign consent forms digitally, and each signed version is stored on their card with a date. For health data we record explicit consent and keep it separate from marketing consent.
Before and after photos
Photos are taken and saved to the client card only with the client's consent, never to a staff member's personal phone gallery. Access is limited to the roles you choose.
Packages and courses
Sell a course of six sessions or a treatment package and see how many sessions are used and left. The client card shows it at every visit.
Rebooking and loyalty
Set a rebooking interval per treatment and the system sends a friendly reminder when a client is due back. Add simple loyalty rules, such as a reward after a set number of visits.
How we set it up
- 01
Your enquiry in writing
Price the system in the configurator or email us your treatments and how you take bookings today. Questions by phone are welcome with Dominika; the order itself is placed in writing.
- 02
Written quote and deposit
You receive the scope, fixed price and delivery date in writing and pay a 20% deposit, fully refundable until we confirm the scope together in writing.
- 03
Forms, roles and data
We agree your client card fields, consent forms, access roles and what is logged. We sign a data processing agreement before any real client data is loaded.
- 04
Test and move over
You test the system with your team, then we import your existing client list where possible and switch over at a quiet time for you.
- 05
Launch and warranty
We train your team on a short video call and hand over every login. Any bug in the first 12 months is fixed free of charge.
A good fit if you
- run a salon, aesthetic clinic, physio or massage practice with regular clients
- keep consent forms on paper and want them stored properly
- sell courses or packages and track sessions by hand
- want your own booking without commission or fees per booking
Probably not for you if you
- work alone with a handful of clients and a diary is enough
- need a full medical records system with clinical coding
- want to start using something today without any setup
- are happy with your current platform and its fees
How ordering works
Every order is made in writing, never over the phone
You send the brief
Through the quote form or by email. Tell us what you need in your own words, a few lines is enough.
We reply with a written quote
Scope, fixed price, delivery date and what is not included, all in one email, usually within one working day.
You confirm by email
Only then do we start. The 20% deposit is fully refundable until the scope is confirmed together.
Why: nothing gets misheard, nobody is pressured into a decision on a call, and every change has a paper trail for both sides.
Frequently asked questions
Is it GDPR compliant for health information?+
We build it for GDPR from the start: EU hosting, explicit consent for health data recorded separately from marketing consent, access roles so staff see only what they need, and an audit log of who opened or changed a record. We sign a data processing agreement with you before real client data goes in. You remain the data controller, so your own policies still matter.
Can I keep my current booking app?+
Yes. The Client CRM tier works alongside the booking tool you use now. If you later want your own online booking on your website, we can add it and link each booking to the client card.
Do clients have to download an app?+
No. Booking, forms and the optional client panel run in the browser on any phone or computer. Your team uses the same system on a tablet at reception or in the treatment room.
How do I order?+
In writing only: through the configurator or by email. You get a written quote with the scope, fixed price and delivery date and confirm by email. We do not take orders over the phone, but Dominika is happy to answer questions by phone.
Can you bring over my existing client list?+
Usually yes, if your current system can export to a spreadsheet or CSV. We check the export before we quote and say in writing what can be moved. Paper consent forms stay valid; new ones are signed digitally from launch.
What happens after launch?+
You get a 12-month warranty: any bug is fixed free of charge. New features are quoted in writing like the original build. You own the code, the domain and the accounts, so you can take the system elsewhere if you ever want to.
Related services
Give every client the same care at every visit
Price your client CRM or booking system in the configurator. You get the scope, fixed price and delivery date in writing, usually within one working day.